Store Policies

Accepted Methods of Payment. Mastercard, Visa or Paypal.

We accept personal checks (with a 14-day hold for the check to clear).

Shipping Time.

The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 day delivery time.

Shipping Methods.

Merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the manufacturer to customers.

Return Policy for broken or defective items

If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order.

We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 30 days of receipt of merchandise. You may report a lost, broken or missing item by clicking on the "Contact Us" link on the left side of the website.

Return Policy for non-defective, non-broken items

Please contact us for return authorization before returning merchandise.

Returns for non-defective, non-broken items must be made within 30 days. There will be a 20% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.

Merchandise must be returned in it's original inner packing and must be in resalable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.

If a customer refuses delivery of an item, or the wrong address is given at the time the order is placed and the order cannot delivered, the 20% restocking fee will automatically apply and shipping charges will not be refunded. Please verify you have given us a correct address at the time of your order.

Returns cannot be accepted after 30 days.

We can refund shipping costs only if the return is a result of our error.

You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.